ElectriFusion Privacy Policy

1. Introduction

Welcome to Electrifusion Solutions Ltd's Privacy Policy. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our online services, including the online quote service.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: This includes your name, email address, phone number, and postal address.
Service Information: Details related to the services you request or book through our online platform.
Payment Information: If applicable, payment details such as credit card information, but we may also use secure third-party payment processors.
Log Data: Information about your interactions with our website, including IP address, browser type, pages viewed, and timestamps.
Cookies: We may use cookies and similar tracking technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal information for various purposes, including:

Providing Services: To deliver the services you request, including online quotes for electrical and HVAC services.
Communication: To respond to your inquiries, provide updates on service requests, and send promotional materials when you opt in.
Improving our Services: Analyzing data to enhance our website, services, and customer experience.
Legal Obligations: Complying with legal and regulatory requirements.

4. Sharing Your Information

We may share your information with:

Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors or marketing agencies.
Legal Compliance: When required by law or to protect our rights, property, or safety.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Security

We implement reasonable security measures to protect your personal data. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

6. Your Rights

You have the right to:

Access and Correct: Access, correct, or update your personal information.
Erase: Request the erasure of your personal data under certain circumstances.
Object: Object to the processing of your data for direct marketing purposes.
Data Portability: Request a copy of your data in a structured, machine-readable format.

7. Contact Us

If you have questions, concerns, or requests related to your privacy, please contact us at support@electrifusionsolutions.com

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website.

9. Consent

By using our website and services, you consent to the terms of this Privacy Policy.